Privacy Policy

Effective Date: January 7, 2026

1. Introduction

Prow Co. ("Prow," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prowco.ai, use our products and services including Prow®, ProwPay™ and Green Stable Coin®, or interact with us through email, social media, or other communications.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Scope

This Privacy Policy applies to:

  • Our website at prowco.ai and all associated subdomains
  • Our products and services, including Prow®, ProwPay™, and Green Stable Coin®
  • Email and other electronic communications with us
  • Social media interactions

This policy does not apply to third-party websites, products, or services linked from our Services, even if they feature our name or branding.

3. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and contact details when you create an account
  • Payment Information: Credit card details, billing address, and transaction history processed through secure third-party payment processors
  • Uploaded Content: Documents, files, and data you upload to our platform for analysis
  • Communications: Information you provide when contacting customer support or participating in surveys

Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, features used, time spent on pages, and navigation patterns
  • Log Data: Server logs including access times, error logs, and referring URLs

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative communications about your account or our Services
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and deliver content relevant to your interests
  • Send marketing communications (with your consent where required)

Important: We do NOT use customer data to train our AI models. Your uploaded content remains private and isolated within your organization's workspace.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for the operation of our Services
  • Analytics Cookies: Help us understand how visitors interact with our Services
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie preferences through your browser settings or our cookie consent tool.

6. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (hosting, payment processing, analytics)
  • Business Partners: With your consent, for joint offerings or promotions
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

7. Data Retention and Security

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement appropriate technical and organizational security measures, including:

  • AES-256 encryption for data at rest
  • TLS 1.2+ encryption for data in transit
  • Role-based access controls
  • Regular security audits and assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@prowco.ai.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Email: info@prowco.ai
Address: Prow Co., Los Angeles, USA